Gym Membership Management Software | Itensity
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Level up with membership management software.

Some members train at dawn. Others lift late at night. Whatever their rhythm, look after them, and grow your business, with flexible membership software that adapts to how you actually operate.

  • Create recurring, once-off, and credit-based memberships
  • Automate renewals, pro-rata billing, and tariff transitions
  • Control exactly which classes each membership can access
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Itensity member management dashboard

Put the right tools to work in your facility.

With Itensity handling the operational detail, you can focus on what matters most.

01

Recurring Memberships

Monthly or term-based billing with automated renewals, percentage increases, and tariff transitions.

02

Once-Off Packages

Fixed-term access passes that expire automatically, 7-day trials, 3-month upfronts, session packs.

03

Credit-Based Access

Define daily, weekly, or monthly booking credits per tariff. Unlimited or rationed, your rules.

04

Pro-Rata Billing

Members joining mid-month get accurate first payments aligned to your billing cycle.

05

Add-On Products

Layer joining fees, locker rentals, PT sessions, and tech levies onto any tariff.

06

Lifecycle Management

Active/inactive toggling. Deactivating hides from new sales without disrupting existing members.

Real views, real workflows.

No mockups, no fluff, this is the actual interface your team uses every day.

Branded online join
Branded online join
Member sign-up flow
Member sign-up flow

Flexible membership structures

Not every member fits a single mould. Create recurring monthly packages for your regulars, once-off passes for casual visitors, and credit-based bundles for pay-as-you-go clients. Each tariff defines its own billing cycle, booking permissions, and access rules, so you can model your exact business without workarounds.

See Revenue & Billing →

Automated renewals and transitions

Set tariffs to auto-renew or transition to a new rate on expiry. A 6-month introductory offer can automatically move to standard month-to-month pricing with a defined percentage increase, no manual intervention, no missed revenue.

See Bookings & Scheduling →

Pro-rata billing that just works

Members rarely join on the 1st. Itensity automatically calculates the correct first payment based on when they signed up and when your billing cycle runs. No spreadsheets, no manual adjustments.

See Revenue & Billing →

Add-on products and upsells

Layer joining fees, tech levies, locker rentals, and PT session packs onto any tariff. Make them compulsory or optional. Sell them during online signup or at the front desk via POS, the system handles the billing logic either way.

See POS & Retail →

Want to lighten the load on your staff?
Itensity’s got you.

Take a look under the hood and see how much you can do with membership & pricing.

01

Recurring Memberships

Monthly or term-based billing with automated renewals, percentage increases, and tariff transitions.

02

Once-Off Packages

Fixed-term access passes that expire automatically, 7-day trials, 3-month upfronts, session packs.

03

Credit-Based Access

Define daily, weekly, or monthly booking credits per tariff. Unlimited or rationed, your rules.

04

Pro-Rata Billing

Members joining mid-month get accurate first payments aligned to your billing cycle.

05

Add-On Products

Layer joining fees, locker rentals, PT sessions, and tech levies onto any tariff.

06

Lifecycle Management

Active/inactive toggling. Deactivating hides from new sales without disrupting existing members.

Membership & Pricing
that

Itensity AI turns membership & pricing from admin into intelligence, from a single conversational interface.

Itensity AI Online
“Show me members whose contracts expire this month.”
“Move all expired trial members to the standard tariff.”
“Which membership type has the highest retention rate?”
Automated workflows

Automatic tariff transitions on expiry, pro-rata calculations for mid-month joins, and renewal reminders sent 7 days before contract end dates.

Explore Itensity AI

Frequently asked questions about membership & pricing.

Can I create different memberships for different facilities?

Yes. Each tariff is fully configurable with its own pricing, billing cycle, booking credits, and access rules. You can run completely different packages for different member segments.

What happens when I deactivate an old tariff?

Deactivating a tariff hides it from new signups but does not affect existing members on that tariff. Their billing, access, and booking credits continue unchanged.

Can members upgrade or downgrade their membership?

Yes. Use the New Sale function to transition a member to a different tariff. Billing amounts, booking credits, and access permissions update simultaneously.

See Membership & Pricing in action.

Book a personalised demo configured for your facility type.

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Frequently asked questions

What is gym membership management software?
It's the system that stores member profiles, contracts, membership types and statuses, and ties them to billing and access — so your whole member base is managed in one place.
Can Itensity manage different membership types?
Yes. You can configure multiple membership types, contracts and pricing, and Itensity keeps billing and access in sync with each member's status.