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Simplify your bookings and scheduling.

Running a gym means juggling classes, instructors, capacity, and member expectations. Itensity turns your timetable into a dynamic booking engine that keeps your studios full and your members happy.

Build recurring schedules with holiday overrides
Set studio capacity limits and booking ratios
Track attendance for session reporting and Vitality integration

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How it works

Put the right tools to work in your facility.

With Itensity handling the operational detail, you can focus on what matters most.

Studio Capacity

Define physical rooms with max capacities. System prevents overbooking per studio.

Dual-Layer Scheduling

Main schedule runs indefinitely. Custom overrides handle holidays without permanent changes.

Booking Ratios

Control what percentage of spots are bookable via app versus held for walk-ins.

Class Categorisation

Group by type, Strength, HIIT, Yoga, so members filter intuitively.

Participant Types

Members, CRM leads, reserved slots, and Vitality bookings tracked separately.

Instructor Management

Coach assignment, substitutions, attendance confirmation, and session tracking.

Inside the product

Real views, real workflows.

No mockups, no fluff, this is the actual interface your team uses every day.

Schedule configuration

Studio configuration

Deep dive

Dual-layer scheduling

Your main schedule runs indefinitely, set it once, and it repeats weekly. When public holidays or special events come up, create a custom override for specific dates. The override takes priority without altering your permanent timetable. When it expires, your regular schedule resumes automatically.

See Membership & Pricing →

Studio capacity and overbooking prevention

Define each physical studio with its maximum capacity. Even when multiple classes run simultaneously, the system enforces room limits independently. Control what percentage of spots are bookable via the app versus reserved for walk-ins.

See Access Control →

Instructor management and substitutions

Assign coaches to recurring classes. When someone calls in sick, substitute for a single session without changing the permanent schedule. Instructors mark themselves as attended to confirm the session for tracking and reporting.

See Workout & Performance →

Participant tracking across channels

Members, CRM leads, reserved admin slots, and Vitality bookings are all tracked separately in each class. Your reports distinguish between trial visitors and paying members, giving you clean conversion data.

See Sales & CRM →

Power Features

Want to lighten the load on your staff?
Itensity’s got you.

Take a look under the hood and see how much you can do with bookings & scheduling.

Studio Capacity

Define physical rooms with max capacities. System prevents overbooking per studio.

Dual-Layer Scheduling

Main schedule runs indefinitely. Custom overrides handle holidays without permanent changes.

Booking Ratios

Control what percentage of spots are bookable via app versus held for walk-ins.

Class Categorisation

Group by type, Strength, HIIT, Yoga, so members filter intuitively.

Participant Types

Members, CRM leads, reserved slots, and Vitality bookings tracked separately.

Instructor Management

Coach assignment, substitutions, attendance confirmation, and session tracking.

Bookings & Scheduling
that

Itensity AI turns bookings & scheduling from admin into intelligence, from a single conversational interface.

Itensity AI Online

“Which classes had less than 50% attendance this month?”

“Cancel all classes on Christmas Day and notify members.”

“Show me instructor utilisation rates this week.”

Automated workflows

Waitlist auto-promotion when spots open, instructor substitution notifications, and attendance-based class demand reports every Monday.

Explore Itensity AI

Facility Types

Whatever you run, Itensity fits.

From boutique studios to enterprise chains, bookings & scheduling works for every facility type.

self_improvement

Yoga Studios

airline_seat_recline_normal

Pilates & Reformer

exercise

CrossFit & Functional

bolt

HIIT & Hyrox

sports_mma

Martial Arts & Boxing

Health & Fitness Clubs

home_work

Estate & Residential Gyms

apartment

Enterprise & Gym Chains

FAQ

Frequently asked questions about bookings & scheduling.

Can I run different schedules for holidays?

Yes. Custom schedules override the main schedule for specific date ranges. When the custom period ends, your regular timetable automatically resumes.

How do booking credits work?

Each tariff defines daily, weekly, or monthly booking credits. Members can only book classes if they have available credits. Unlimited access is also an option.

Can non-members book classes?

Yes. CRM leads can be booked into trial classes, and Vitality Fitness members can book through the Discovery app. Both are tracked separately from regular members.

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